Among our goals as Marbec there is also improving the customer experience and, for this, we thought to implement within our site a service that will certainly be useful to improve the delivery of our products.
This is fermopoint, a BRT service, a “convenient and safe alternative to home delivery that frees you from waiting for the courier at home”, allowing you to “pick up your purchases at the store at the time of day that is most convenient”.
How does the fermopoint work
BRT-fermopoint is a service for those who, by choosing to ship a product at home, are not at home at the time of delivery.
By accessing the site brt.uk through a link that is located within the mail delivery you can in fact select the nearest BRT-fermopoint when entering the section “delivery options”.
A service designed by BRT in 2020, a year that, as reported by the company’s website, “has brought great changes in our habits”, which allows “choose the most convenient place of delivery if you are not at home, thanks to the more than 6.500 BRT-fermopoint (newsstands, tobacco shops, stationery, etc…) and the 196 BRT branches present on the national territory”.
Marbec Product Collection Point
To further improve the quality of our service and to be even closer to our “family” of loyal customers, we in Marbec have decided to add this service, to the site, to distribute our products.
Using BRT-fermopoint each of our customers will then be sure to receive the goods, even if they are not at home at the time of delivery.
Booking a collection at a fermopoint is easy. After logging in with your data, or by registering with a new account, you can browse the map to find a fermopoint store nearby. At this point, once you click on “book a collection” and purchase a fermoticket, you will receive an email or SMS that will warn you that the package is ready to be picked up.
Through the receipt of collection, where the Nickname, the fermoticket number, the name, the surname and the ID number must be reported, you can then collect the Marbec products ordered, in peace of mind.
But we don’t stop there. BRT-fermopoint, in fact, allows you to offer this service in many European countries, where shipping at collection points is now a habit.
Our next goal is therefore to guarantee this comfort to our many customers outside Italy!
In a villa located in the Tuscan countryside, a restoration was carried out on an outdoor terracotta floor, which had deteriorated due to mould, lichens, moss, and black stains caused by moisture. The main goal was to effectively remove mould and lichens and protect the material over time. During the cleaning phase, the team used ALGANET®—a professional stain remover specifically formulated to eliminate biological colonies from terracotta and stone surfaces. The treatment successfully removed even the most stubborn encrustations without damaging the material. Afterwards, they applied TIM®—a transparent and breathable protective product designed to prevent the future formation of mould, stains, and new lichens. This product has the advantage of preserving the aesthetic appearance of terracotta while maintaining its breathability. The final result is a fully restored terracotta surface: clean, protected, easy to maintain, and resistant to atmospheric agents. This intervention stands as a concrete example of how to remove mould and lichens in a long-lasting and professional way, thanks to Marbec products.
The company Pippolo carried out a complete treatment on an outdoor black concrete floor, with the goal of protecting it from weathering and preserving its appearance over time. The process began with a deep cleaning using VIACEM and a Tynex pad, followed by the application of the hydro-oil repellent protector TIM. Finally, a finishing product was applied, giving the concrete a matte, enhanced look that is resistant to rain, sun, and dirt. The result is a surface that is enhanced, protected, and easy to maintain.
